Friday, 16 December 2011

Do you want my business?

There's some craft items I want to get. I tried local, they decided not to actually stock what I want (although they don't tell me until after I order, and then mail me when most places would use email).

I then go overseas. There's a site in America, probably where the local store gets it from (wouldn't be surprised). I place the order, then wait for it to be delivered...

They do contact me by email to say "we couldn't calculate the postage correctly" (I'm assuming because I'm living in a country they haven't heard of, which could be any country outside of America) "so we need to charge you more." I email back about the matter... and hear nothing.

I go to their site to where the order is... oh, there's a form there, I use that to contact them... and hear nothing.

So now I've emailed them again... still nothing.

I get that it's getting near Christmas, but it's not like this is the festival craft shop or anything. I can only presume that they don't have have any interesting in running their business, because it's not like they are acting in any way that would want to make me use their services again. And I'm not wanting to try elsewhere because then the order will suddenly go through and I'll be charged for it, yadda yadda.

Good to see the principles of incompetence are alive and well...


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